Shipping policy
Shipping Policy
We’re committed to getting your order to you quickly and safely. Please review the information below for details about our shipping process.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
- Domestic orders: 3–7 business days
- International orders: 7–15 business days
Please note that these are estimated delivery times and may vary due to carrier delays, weather, holidays, customs, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, order size, and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. You can use the tracking number to monitor your package’s progress.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before placing your order. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Damaged or Lost Packages
If your package arrives damaged, please contact our customer support team as soon as possible with your order number and photos of the damaged package and product.
If your package appears to be lost or has not arrived within the expected delivery window, please contact us so we can assist you.
International Orders
International customers may be responsible for customs duties, taxes, or other import fees imposed by their country. These charges are not included in the product or shipping price unless otherwise stated.
Contact Us
If you have questions about your order or shipping, please contact our customer support team with your order number, and we’ll be happy to help.
Thank you for choosing us. We appreciate your business and are committed to delivering your order safely and on time.
